New Clients

Initial appointment

Getting started

1. First, call and speak with the counselor to schedule an appointment

2. Then complete the forms linked below on this page

   • This free download of Adobe Acrobat Reader can assist in completing and signing your documentation electronically

3. Email completed forms at least 24 hours prior to your first appointment.

   • Gmail offers an encrypted email option if you are uncomfortable sending as a normal attachment.

Therapy Portal

1. After your paperwork is processed, you will receive an email from Therapy Portal.

2. Create a profile (this is necessary in order to attend your telehealth session).

3. Complete the Payment Authorization Form in your Therapy Portal prior to your appointment

Attending Your First Session

1. Click the Therapy Portal button

2. Log in

3. Click “Join Session”

Returning Clients

Consecutive appointments

Scheduling appointments

1. Click the Therapy Portal button (above)

2. Log in

3. Click “Request Appointment”

4. Choose an available time

   • requesting an appointment blocks that time on the calendar so that no one else can schedule.

Pause in Counseling

• Portal accounts archive after 60 days without a session.

• Please contact the counselor if you wish to continue after a pause in counseling.

Health Records

• Health Records are available upon request and will be accessed through your Therapy Portal.